Course Overview:
Emotional Intelligence (EI) is a critical skill for personal and professional success. This course provides participants with a deep understanding of EI and its application in leadership, teamwork, and conflict resolution. Through interactive discussions, hands-on exercises, and real-world case studies, participants will develop the ability to recognize, understand, and manage emotions effectively. The program leverages the Six Seconds Model to enhance emotional intelligence skills, enabling participants to foster stronger relationships, improve decision-making, and achieve better professional outcomes.
Course objectives:
By the end of this course, participants will:
- Understand the role of Emotional Intelligence in personal and professional growth.
- Explore the Six Seconds Model to gain insights into emotional and behavioral patterns.
- Strengthen self-awareness and emotional regulation for enhanced decision-making.
- Develop strategies to improve communication, collaboration, and conflict resolution.
- Apply EI principles to foster empathy and effective leadership.
- Create a personalized Emotional Intelligence development plan with actionable goals.
At the end of the program, participants will blend thinking and emotions to achieve better outcomes by:
- Understanding the importance of Emotional Intelligence (EI) for leadership success.
- Exploring the Six Seconds Model to deepen emotional and behavioral insights.
- Strengthening self-awareness and emotional regulation for improved decision-making.
- Applying EI to enhance communication, teamwork, and conflict resolution.
- Engaging in hands-on activities to foster collaboration and empathy.
- Creating a personalized EQ improvement plan with measurable goals.
Agenda:
- Understanding Emotional Intelligence (EI): What it is and why it matters.
- Recognizing and managing your emotions effectively.
- Building empathy and improving interpersonal relationships.
- Leveraging EI to handle workplace challenges.
Delivery Method:
In-Person Classes
Target Audience:
Professionals at all levels, team leaders, and individuals seeking personal and professional growth.
Trainer’s Profile:
Faten El Ayache is a Professional Certified Coach (PCC) with nearly two decades of experience in coaching, sales, and training. As a TEDx speaker and a practitioner of NLP and positive psychology, she has delivered impactful training programs and workshops across the Middle East. Her role as Partner at BrightFields Services LTD highlights her leadership in directing the Certified Positive Leadership Coach Program. Faten's extensive experience includes successful tenures at Carnegie Mellon University Qatar and Sanofi Gulf, where she consistently exceeded sales targets and developed robust employer networks.
