• 2.3.1 Relationship management – ultra high new worth customers


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    Description of role

    Responsible for client relationship management, including client acquisition and on-boarding, provision of investment advice, analysis of wealth and estate planning needs and on-going servicing of UHNW clients.

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    Core skills

    • Ability to acquire HNW clients and manage relationships
    • Ability to build portfolio based upon customer risk appetite and profile
    • Knowledge of economics, accountancy and the tools of the trade (the asset classes and the markets)
    • Knowledge of investment analysis and portfolio management
    • Ability to perform financial planning and advice clients
    • Awareness of customer treatment and business conduct requirements
    • Awareness of customer confidentiality standards
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    Qualification and/ or certification

    • QFSQF Level 3
    • Certified financial planner or equivalent qualifications would be useful
    • Relevant experience

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    Industry knowledge

    • Knowledge of private banking products and services
    • Understand local market trends

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    Regulatory compliance of role

    • Knowledge of banking regulatory framework
    • AML laws and regulations