• 2.6.3 Loss adjusters


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    Description of role

    Responsible for assisting in the settlement of claims by assessing the validity of the claim (investigation of loss / damage / injury) and recommending appropriate payment for the insurer.

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    Core skills

    • Knowledge of the policy covers, terms and conditions of the main classes of Takaful
    • Sound appreciation of the application of investigation, negotiation of settlement and the presentation of reports in loss adjusting
    • Ability to present reasoned arguments and discussed situations involving modifying application in given circumstances
    • Ability to plan and implement loss investigation
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    Qualification and/ or certification

    • QFSQF Level 3
    • Relevant experience

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    Industry knowledge

    • Knowledge of Takaful industry
    • Ability to analyse and identify market trends and spot opportunities

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    Regulatory compliance of role

    • Knowledge of Takaful regulatory framework