Investor relations

2.2.6 Investor relations

Description of role

Responsible for supporting core business activities by helping clients identify opportunities based on their needs, resolving issues relating to their account, transactions and any other enquiries that may arise.

Core skills

Knowledge of the basic sales and account servicing and relationship management techniques to generate client focused solutions to cater to investment banking clients
Ability to perform periodic review of client accounts, including client due diligence (AML / KYC), identification of suspicious transaction patterns, updating of client records for changes in client circumstances, and evaluating on-going suitability of clients
Ability to identify opportunities for extending investment banking services and other related services to meet on-going needs of clients and communicate regularly with clients as part of client servicing and obtaining feedback on service quality
Ability to provide timely response to investor / clients on their queries

Qualification and/ or certification

QFSQF Level 2
Relevant experience

Industry knowledge

Knowledge of Sharia compliant capital markets products and services
Understand local market trends

Regulatory compliance of role

Knowledge of QFMA and other relevant laws and regulations governing investment banking activities of regulated financial institutions

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