• General Takaful


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    Description of role

    Responsible for General Takaful claims handling, including claims assessment, investigation and management of customers and intermediaries     

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    Core skills

    • Ability to identify key investigation techniques and documentation requirements when assessing a claim.
    • Ability to understand the considerations and perform analysis and investigation of General Takaful claims across classes of business.
    • Knowledge of General Takaful products and the claims process.
    • Ability to identify external factors that affect claims frequency and severity.
    • Ability to identify fraud indicators and know how to manage potentially fraudulent claims
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    Qualification and/ or certification

    • QFSQF Level 3
    • Relevant experience

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    Industry knowledge

    • Knowledge of the Takaful market, industry trends and developments.
    • Knowledge of key Takaful principles and terms.
        

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    Regulatory compliance of role

    • Knowledge of Takaful regulatory framework
    • Knowledge of laws and regulations impacting underwriting